Welcome To Credit Control
Stronger Cash Flow, Less Stress
Late payments and unpaid invoices can hold your business back. We ensure you get paid on time, every time, by managing your credit control efficiently and professionally. With our proactive approach and expert strategies, you can maintain a healthy cash flow, reduce financial stress, and focus on growing your business without the burden of chasing payments.
About Us
Helping Businesses Stay in Control of Their Cash Flow
At Credit Control, we go beyond traditional credit control. We become your trusted partner in maintaining a steady and reliable cash flow. We understand that late payments and outstanding invoices can create unnecessary stress and hinder business growth. That’s why we take a proactive approach, ensuring your customers pay on time while preserving your valuable client relationships.
As we continue to support businesses of all sizes, our mission remains clear: to help you reduce financial uncertainty, improve cash flow, and keep your business running smoothly. We take pride in every payment recovered and every business we help thrive. Let us handle your credit control so you can focus on what you do best.
What we do
Our Process
Stage 1 – Proactive Credit Control
Timely payments are crucial for your business, and our structured 30-day credit control process ensures your outstanding invoices are addressed professionally and effectively. We start with two soft reminder letters, one on day 1 and another on day 14. This gently prompts payment while maintaining positive client relationships. Additionally, we send SMS and email reminders every five days to keep the invoice top of mind.
Stage 2 – Legal Action & Enforcement
If a debtor fails to respond during the initial credit control stage, we escalate the process swiftly and professionally to ensure you recover what you're owed. Within 48 hours of instruction, we issue a Letter Before Action (LBA), which is a legally compliant demand for payment sent via post and email. This formal notice outlines the outstanding debt, any applicable late payment charges, and the consequences of non-payment.
Stage 3 – County Court Claim
If payment has still not been made following the Letter Before Action and Bailiff Attendance, we take the next legal step—initiating a County Court Claim to formally recover the debt. With our streamlined process, legal paperwork is completed and filed within 48 hours of instruction. The debtor then has 30 days to settle the debt before further legal action is taken. If they fail to respond within this timeframe, we swiftly secure a County Court Judgment (CCJ) within 48 hours, legally confirming their obligation to pay.
Stage 4 – High Court Enforcement
When a County Court Judgment (CCJ) has been secured but payment remains outstanding, we escalate enforcement to the High Court—maximising your chances of recovering the debt. We work with Court Enforcement Services, the largest High Court Enforcement (HCE) firm in the UK, to ensure the process is handled efficiently and professionally. The judgment is transferred to the High Court, where we obtain a Writ of Control within 2-3 weeks. This grants enforcement officers the legal authority to collect the debt on your behalf.
FAQ'S
How does your credit control process work?
We follow a structured four-stage process to recover outstanding payments: initial reminders, legal escalation, County Court claims, and High Court enforcement if necessary. Our proactive approach ensures you get paid while maintaining positive client relationships.
Will using your services damage my relationship with my customers?
Not at all. We handle all communication professionally, encouraging prompt payment without jeopardizing your business relationships. Our goal is to recover your money while keeping your reputation intact.
What happens if my debtor refuses to pay?
If initial reminders and legal notices don’t lead to payment, we escalate the case through legal action and High Court enforcement, where officers will visit the debtor’s premises to secure payment or take control of assets. We exhaust every available option to recover what you’re owed.
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